Privacy Policy

If you need more information or have questions about our privacy policy, please feel free to contact us at [email protected]. At, the privacy of our visitors is very important to us. This privacy policy describes the types of personal data received and collected by and how it is used.

Log Files

Like many other sites, uses log files. Information in log files includes internet protocol (IP) addresses, browser type, internet service provider (ISP), timestamp, referring/exit pages, and number of clicks to analyze trends, manage the website, track user movements around the website and collect demographic information. IP addresses and other information are not linked to personal data.

Cookies & Web Beacons uses cookies to store information about visitors' preferences, record user-specific information about which pages the user accesses or visits, website content based on the visitor's browser type, or other information that the visitor sends to adapt through their browser. For more detailed information about their practices, as well as instructions on how to opt out of certain practices, see the privacy policies of those third-party ad servers. The privacy policy of does not apply to these other advertisers or websites and we cannot control their activities. If you wish to disable cookies, you can do so through your browser's individual options. More detailed information about managing cookies with specific browsers can be found on the browsers' respective websites.

Terms & Conditions

  • Only Service Charge with GST
  • Excludes all components & parts (if used)
  • Excludes any Transportation cost (if used)
  • Fees include the call-out plus the first 1hr service and are non-refundable after the tech made the visit.
  • Surcharge applies based on the distance.
  • We are fully mobile and our techs visit you onsite (location provided by you during the booking)  or provide remote support when specially requested as “remote support”.
  • Same day booking will be attracting an additional 20%.
  • The promotional 10% discount on weekdays and 20% on weekends won’t apply unless there is free/unpaid parking at your address.
  • Bookings made within the 24-hour time frame, will attract a 50% cancellation fee when canceled.
  • Promotional discount codes are only valid once per customer and can only be applied to the initial booking fee only.
  • We will prioritize your appointment time, but during peak days, please note that we may reach out to you to make changes to the schedule. One of our back office team members will contact you if needed.